Everglow Staff Referral Reward Scheme
A structured, tiered incentive program rewarding employees, contractors, and directors for introducing new clients to Everglow — paid across Year 1 only, based on eligible fees invoiced and collected.
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At a Glance: Core Principles
Year 1 Only
Reward is based on eligible fees invoiced and collected in the first 12 months. No reward for Year 2 onwards.
Whole-Tier Rate
The tier rate applies to the entire Year-1 fee base — not marginal — for simplicity and motivation.
Fee Base
Calculated ex GST, ex disbursements, and ex product commissions.
Payment Method
Via payroll (employees) or RCTI/invoice (contractors, director-related entities) as a bonus or referral fee.
Tiered Reward Schedule
Tier is determined by actual Year-1 eligible fees collected — not the quote. External (non-staff) referrers remain on a separate agreement, aligned with the industry 20% ceiling.
Eligible Participants
Permanent / Fixed-Term Employees
Eligible. All rewards processed via payroll with PAYG withheld.
Contractors (≥3 months)
Eligible. Paid via RCTI or invoice; GST applies if registered.
Directors
Eligible. Must be declared and board-minuted; excluded from approving their own referral.
Shareholders (non-director)
Eligible. Treated as external referrers for compliance disclosure, paid under scheme rates.
Ineligible
Staff on PIP or with a conflict of interest on the referral. Exclusion at the Managing Director's discretion.
What Counts as Eligible Fees?
✅ Included
  • Individual tax returns + rental schedules
  • Company / trust / partnership compliance
  • SMSF annual compliance
  • Bookkeeping / BAS retainers (Year-1 annualised)
  • Business advisory / CFO retainers (Year-1 annualised)
  • FP initial advice fee
  • Lending — net upfront commission retained (Year 1)
❌ Excluded
  • Product commissions, insurance premiums
  • ASIC, audit, actuarial, software disbursements
  • Fees paid to third parties
  • ATO dispute / audit work
  • FP ongoing fees beyond 12 months
  • Clawed-back or refunded fees
  • Trail commissions
Attribution, Qualification & Payment Timing
Attribution Rules
  • New client: Not an Everglow client (any division) in the last 24 months
  • CRM logging: Must be logged before first meeting with client's written consent
  • One referrer per client: No splitting; ties resolved by first CRM entry
  • Multi-service: Combined Year-1 fees across all Everglow divisions set the tier
  • Disqualified: Walk-ins, inbound web/Google leads, marketing-sourced leads, inter-division cross-sell, family group additions
Payment Milestones
01
40% — First Invoice Paid
Released after first invoice paid + 30-day cooling-off period.
02
30% — 6-Month Mark
Released after 6 months of continuous paid engagement.
03
30% — Year 1 Complete
Released once final Year-1 fees confirmed and tier adjusted to actual.

Full or partial clawback applies if the client cancels in Year 1, fails to pay, or commissions are reversed. Unpaid milestones are forfeited on resignation or termination for cause.
Caps & Governance
$30K
Max per Client
Hard cap across all services in Year 1 (T6 Signature).
$40K
Employee Annual Cap
Max total rewards per referrer per FY; team leader approval required above $15K.
$100K
Director/Shareholder Cap
Max total rewards per FY; requires board approval.
30
Days Notice
Written notice required for scheme amendments; in-flight referrals honoured at logged rate.

Director approval is required for any T6 Signature reward, any exception, or any non-standard rate. Directors must not sit in the approval chain for their own referral. Rewards to directors/shareholders are disclosed in the firm's related-party register and reviewed annually. Scheme reviewed annually with fee and CPI review.
Compliance & Ethics
Client Disclosure
Referral arrangement disclosed in writing where required (FP, credit) and recorded in CRM.
Financial Planning
Paid as a fixed-dollar bonus/fee; must comply with conflicted remuneration rules under the Corporations Act.
Credit / Lending
Complies with NCCP and ASIC RG 205; disclosed in Credit Quote/Proposal.
Integrity & Records
No backdating, lead rescue, or splitting. Breaches forfeit reward and may trigger disciplinary action. Records retained 7 years, available for audit.
Worked Examples (Year 1 Only)
All examples below illustrate how the tier and rate apply to the full Year-1 eligible fee base. Example 9 demonstrates the clawback provision.