A structured, tiered incentive program rewarding employees, contractors, and directors for introducing new clients to Everglow — paid across Year 1 only, based on eligible fees invoiced and collected.
At a Glance: Core Principles
Year 1 Only
Reward is based on eligible fees invoiced and collected in the first 12 months. No reward for Year 2 onwards.
Whole-Tier Rate
The tier rate applies to the entire Year-1 fee base — not marginal — for simplicity and motivation.
Fee Base
Calculated ex GST, ex disbursements, and ex product commissions.
Payment Method
Via payroll (employees) or RCTI/invoice (contractors, director-related entities) as a bonus or referral fee.
Tiered Reward Schedule
Tier is determined by actual Year-1 eligible fees collected — not the quote. External (non-staff) referrers remain on a separate agreement, aligned with the industry 20% ceiling.
Eligible Participants
Permanent / Fixed-Term Employees
Eligible. All rewards processed via payroll with PAYG withheld.
Contractors (≥3 months)
Eligible. Paid via RCTI or invoice; GST applies if registered.
Directors
Eligible. Must be declared and board-minuted; excluded from approving their own referral.
Shareholders (non-director)
Eligible. Treated as external referrers for compliance disclosure, paid under scheme rates.
Ineligible
Staff on PIP or with a conflict of interest on the referral. Exclusion at the Managing Director's discretion.
What Counts as Eligible Fees?
✅ Included
- Individual tax returns + rental schedules
- Company / trust / partnership compliance
- SMSF annual compliance
- Bookkeeping / BAS retainers (Year-1 annualised)
- Business advisory / CFO retainers (Year-1 annualised)
- FP initial advice fee
- Lending — net upfront commission retained (Year 1)
❌ Excluded
- Product commissions, insurance premiums
- ASIC, audit, actuarial, software disbursements
- Fees paid to third parties
- ATO dispute / audit work
- FP ongoing fees beyond 12 months
- Clawed-back or refunded fees
- Trail commissions
Attribution, Qualification & Payment Timing
Attribution Rules
- New client: Not an Everglow client (any division) in the last 24 months
- CRM logging: Must be logged before first meeting with client's written consent
- One referrer per client: No splitting; ties resolved by first CRM entry
- Multi-service: Combined Year-1 fees across all Everglow divisions set the tier
- Disqualified: Walk-ins, inbound web/Google leads, marketing-sourced leads, inter-division cross-sell, family group additions
Payment Milestones
40% — First Invoice Paid
Released after first invoice paid + 30-day cooling-off period.
30% — 6-Month Mark
Released after 6 months of continuous paid engagement.
30% — Year 1 Complete
Released once final Year-1 fees confirmed and tier adjusted to actual.
Caps & Governance
Max per Client
Hard cap across all services in Year 1 (T6 Signature).
Employee Annual Cap
Max total rewards per referrer per FY; team leader approval required above $15K.
Director/Shareholder Cap
Max total rewards per FY; requires board approval.
Days Notice
Written notice required for scheme amendments; in-flight referrals honoured at logged rate.
Compliance & Ethics
Client Disclosure
Referral arrangement disclosed in writing where required (FP, credit) and recorded in CRM.
Financial Planning
Paid as a fixed-dollar bonus/fee; must comply with conflicted remuneration rules under the Corporations Act.
Credit / Lending
Complies with NCCP and ASIC RG 205; disclosed in Credit Quote/Proposal.
Integrity & Records
No backdating, lead rescue, or splitting. Breaches forfeit reward and may trigger disciplinary action. Records retained 7 years, available for audit.
Worked Examples (Year 1 Only)
All examples below illustrate how the tier and rate apply to the full Year-1 eligible fee base. Example 9 demonstrates the clawback provision.
Everglow Staff Referral Reward Scheme